FRESH AIR FINANCE

About Fresh Air Finance

Meet the broker
behind the app.

Melbourne-based, serving clients Australia-wide. No call centre, no queue, no being passed around. You talk to your broker, and your broker talks to the lenders.

Ex-KPMG financial services audit Monash Law and Commerce Active property investor 50+ lenders on panel
Rob Staff, mortgage broker and founder of Fresh Air Finance Rob StaffFounder & broker
99.4%Lodged applications approved
$80m+Home loans settled
50+Lenders on panel
5.0Google rating, 50 reviews

Approval rate refers to applications lodged by Fresh Air Finance where a lender decision was received, based on internal records current at 30-06-2026. Settled volume is rounded from internal loan records current at 30-06-2026.

The story

Five years auditing the banks.

I spent five years at KPMG in financial services audit, working up to assistant manager, auditing the banks themselves. You learn quickly how lending decisions actually get made, which means you learn where they get stuck.

I wanted to be accountable to the person in front of me, rather than to a ladder. So I built somewhere that works that way.

The skills did not change, only who they are pointed at. Instead of checking the banks' numbers for the banks, I put the same rigour to work for the person on the other side of the table: your borrowing power, your structure, your outcome.

The legal obligation sits with me too. As a broker I am bound by Best Interests Duty, which means I am required by law to act in yours. A bank's staff can only recommend that bank's products. I have more than fifty lenders to choose between, and I get paid on whether you were happy enough to tell someone about it.

The reason

Penny and Hudson.

Everything here is for them. Amy runs the admin side, we are growing the broking team carefully, and every file still gets done the way I would do it myself.

We have been through it ourselves, too. Same paperwork, same nerves, same scramble to get a document to someone before four o'clock. It is not a process I have only read about.

Rob Staff at his desk with his daughter Penny
The office, most days.

Why the app exists

Built by a broker who knows where loans get stuck.

Most people meet a broker when they are ready to buy. The trouble is that everything that decides the outcome, the deposit, the structure, the borrowing capacity, was settled long before that.

So the app is free, and it is yours for as long as you need it. Move the deposit, the price, the rate and the timing. Ask it questions. See what a lender will actually want from you, and get it ready in your own time. When you are ready to talk, book a call from inside it.

Some people use it for a fortnight. Some have had it for two years and have not bought yet. Both are fine. That is rather the point.

Free, no application Nothing sent until you send it Book a call from inside the app

This one is live. Tap News, Calc or Ask.

Recognition

Recognised for the way we work.

Purple Circle 2025 Training and Education Excellence Winner WinnerPurple Circle ExcellenceTraining and Education, 2025
MFAA Excellence Awards 2026 State Finalist State finalistMFAA Excellence AwardsYoung Professional, 2026
FBAA Smartest Broker 2026 Home Loans Victoria Finalist FinalistFBAA Smartest BrokerHome Loans Victoria, 2026

What clients say

5.0 ★★★★★

on Google, across 50 reviews.

Every one of them is real, and every one of them is five stars. Hover the deck, or just watch it deal.

Click a card for the next one.

Read them all on Google →

“Highly recommend Robert Staff. He is very efficient, reliable, and made the whole process smooth and stress free. The best mortgage broker we have ever worked with.”

★★★★★Eve · Google review

“As a first home buyer who knew very little about the ins and outs of purchasing a house, Rob was incredibly patient and took the time to explain everything in detail, which gave me confidence throughout the entire process.”

★★★★★Brooke Dingle · Google review

“Our journey was very hard but with Robert’s patience and hard work, he managed to secure us an unconditional approval. He will not give up on you. 2 brokers said no but he got us the loan.”

★★★★★Abdou Joel Davies · Google review

“Rob immediately stepped in with creative solutions. You can tell that Rob doesn’t just want to close a deal, he genuinely wants to help you reach your goals. Thanks to Rob, we’re now proud owners of Property No. 2.”

★★★★★Rea Ethel Gatbonton · Google review

“As a single parent with two dependents, every other broker I spoke with told me the same thing: that I would not be in a position to make the move I needed to. Rob was the reason I was able to settle on my property, and the result has truly changed our lives.”

★★★★★Lisa Sam · Google review

“Rob is super helpful and easy to understand. Broke everything down in plain language and made the whole mortgage process feel stress free. Even when I wasn’t ready to go ahead, he still took the time to help.”

★★★★★Michael Kelly · Google review

“Robert from Fresh Air Finance is just awesome. Me and my wife are just grateful to this man and his team for dealing with our refinancing with such ease with deals we did not imagine possible.”

★★★★★Herson Ramirez · Google review

The panel

Fifty-plus lenders, not one.

ANZ
Commonwealth Bank
NAB
Westpac
Macquarie Bank
ING
Suncorp
Bankwest
St.George
Bank of Queensland
Bendigo Bank
AMP
ME Bank
ubank
Virgin Money
Bank of Melbourne
BankSA
Heritage Bank
Great Southern Bank
Bank Australia
Beyond Bank
IMB Bank
MyState Bank
P&N Bank
Qudos Bank
Auswide Bank
Gateway Bank
Firstmac
Liberty
La Trobe Financial
Pepper Money
Resimac
Bluestone
RedZed
Thinktank
ORDE Financial
Plenti
Prospa

Questions

Before you start.

Does it cost me anything?

No. Lenders pay the commission when a loan settles, and the app is free whether you go ahead or not.

Is this a bank, or a broker?

A broker. That matters: we are bound by Best Interests Duty and have more than fifty lenders to choose between, rather than one bank’s products.

Do I have to be ready to buy?

No, and it is better if you are not. Everything that decides the outcome gets set well before you find a property.

Can you help me refinance?

Yes. Refinancing is a large part of the work, whether that is rate, structure, or releasing equity for the next move.

I am self-employed and my situation is complex.

That is the interesting end of the work. Company, trust, commercial and SMSF lending do not need a second broker.

Is my data safe?

Nothing leaves your hands until you choose to send it. You can explore, save and come back without anything being submitted.

Where are you based, and who do you serve?

Melbourne, serving clients Australia-wide. Most of it happens by phone, video and the app.

How do I actually start?

Get the app. Run your numbers, see what is required, and book a call from inside it whenever you are ready.

Ready when you are

Start with the app.
Talk to us when it suits.

No pressure, no application, and nothing submitted until you decide to submit it.

Most people start with the app and book a call from inside it when they are ready. If you would rather talk first, that is completely fine too.